GSI, thanks for another successful project. It is always nice to work with you and your field crews. We are currently experiencing flooding here in [this area], so I am sure we will be utilizing your services once again in the near future. The repair was “headache free” and that is very nice, to have a company and crew, come in do their job. You would be surprised how many contractors come in and are not as safety oriented and headache free as yours and for that reason, I am writing this email to let you know as a manager I appreciate the professionalism.
A state Department of Transportation in the Northeast had been monitoring a failing fill slope along a rural road that served as the only access for a group of residents (and a large sod farm) since 2000.